पाParanjape ToursHeritage Storytellers

General FAQs

Quick answers to common tour planning questions.

This FAQ is drafted from common traveller queries and follows the same coverage style as the reference travel portal you shared.

For itinerary-specific rules, please also review the Terms and Conditions page.

General Tour Questions

What is the usual group size?

Most group departures are kept compact, usually around 20 travellers, so the experience stays interactive.

Can I join a tour midway or extend my stay?

In some itineraries, midpoint joining and post-tour stay extension are possible. Any route deviation or extra arrangements are chargeable.

Can the itinerary change after booking?

Yes. Timings or sequence can change due to weather, transport disruption, venue restrictions, or other unforeseen factors.

Do you provide a doctor on the tour?

No dedicated doctor travels with the group. Local medical help can be arranged in case of need, and the tour team carries basic first-aid support.

Can I skip a sightseeing point and claim a refund?

You can skip a visit at your discretion, but skipped services are generally non-refundable.

Air/Rail and Baggage

When are tickets issued?

Ticketing timelines depend on booking confirmation and transport availability. Confirmed details are shared by the team once processed.

Can I upgrade to business class or higher train class?

Yes, subject to seat availability and fare difference payable by the traveller.

Do you help with wheelchair requests?

Yes, requests can be placed in advance. Availability and charges depend on airline, airport, or station policies.

What baggage allowance applies?

Baggage limits depend on airline or rail rules and your travel class. Final allowance is shared with your ticket details.

Booking, Payment, and Refunds

Can I pay the full amount at once?

Yes. Full upfront payment is usually accepted, and in some cases may unlock early-payment benefits.

Is partial payment possible?

Yes. You can reserve with a registration amount and pay the balance as per schedule shared by the team.

What payment methods are supported?

Common options include bank transfer, UPI, cards, and cheque or demand draft (subject to clearance where applicable).

How long do refunds usually take?

Approved refunds are generally processed within 7 working days, though partner-side timelines can extend this in specific cases.

What happens if a tour is cancelled by the company?

In that situation, guests are typically offered a full refund or an option to adjust the amount against a future tour.

Hotels, Meals, and Local Transport

When are hotel details shared?

Hotel details are usually shared before departure, and can be revised if operations require last-minute replacement.

Is Wi-Fi always available in hotels?

Many hotels provide complimentary Wi-Fi, but network quality and paid access can vary by destination.

What food is served on tour?

Most group plans include Indian vegetarian meals, with local variations by destination. Special requests can be attempted with advance notice.

Is Jain meal support available?

Yes, requests are accepted in advance, but availability can vary by location and meal setup.

What local transport is used?

Group size and destination decide the vehicle type, commonly AC minibuses or tempo travellers.